Data Protection & Privacy

Your Privacy Our Highest Priority

When you use Bagh, certain information reaches us. This policy clearly explains — what data is collected, why it's collected, and how it's kept secure.

Last Updated: 1 July 2026

Our Privacy Commitment

How Bagh Protects Your Data

256-bit SSL encryption

Every transaction and piece of personal information you share is protected by bank-grade 256-bit SSL encryption. No third party can access or read this data.

Your Data Is Never Sold

Bagh never sells your personal information to third parties. Your data is used solely to improve our services.

Your Controls

You have the right to view, correct, or request deletion of your data. You can do this by contacting support at any time.

Minimal data collection

We only collect information necessary to provide our services. No unnecessary personal data is ever requested.

Regular Security Audits

An independent team of security specialists regularly audits Bagh's systems. Any vulnerabilities are identified and resolved promptly.

Transparency in Bangla

Our Privacy Policy is written in clear, straightforward language so you can easily understand it — no complicated legal jargon.

1. Introduction

Bagh Protecting your privacy while operating the platform is our highest priority. In this Privacy Policy, we clearly set out — Bagh What information we collect, why and how it's used, and what rights you have.

This Policy Bagh's website, mobile browser version, and all related services. Bagh By using -, you agree to this Privacy Policy.

📋 We've written this policy in plain, simple English. If anything is unclear, feel free to email us at support@bagh.run.

2. What Information We Collect

Bagh Two types of information are collected — what you provide directly, and what is collected automatically while you use the platform.

Information Provided Directly

Information you provide during registration, KYC verification, or when contacting support:

Data typeWhen It's CollectedWhy It's Needed
Full NameAt the time of registrationIdentity Verification
Date of birthAt the time of registrationAge Verification (18+)
Email addressAt the time of registrationContact & Login
Mobile NumberAt the time of registrationOTP & Security
National ID / PassportDuring KYC VerificationVerification & KYC
Current AddressDuring KYC VerificationLegal compliance
Payment InformationDuring Deposit/WithdrawalTransaction Processing

Automatically collected data

You Bagh The following information is automatically recorded while you use the platform:

  • IP address and geographic location (country/city level only)
  • Device type, operating system, browser
  • Which pages you visited on the platform and how long you spent on them
  • At Login & Logout
  • Bet and game history
  • Transaction Details

We never access your device's microphone, camera, or contacts.

3. Why We Use Your Information

Bagh Your information is used only for specific, legitimate purposes — never for anything unnecessary.

Primary purpose of use

  • Account management: Registration, login, password reset, and more.
  • Service delivery: Accepting bets, managing games, processing payments.
  • KYC and age verification: Compliance with legal obligations.
  • Fraud prevention: Detecting suspicious activity.
  • Customer support: Addressing your questions and resolving any issues.
  • Promotional Communications: Notifying you about bonuses and offers (you can opt out at any time).
  • Platform improvement: Improving the overall user experience.

📧 To stop receiving promotional emails or SMS, turn it off in your account settings or contact support.

4. Who Your Data Is Shared With

Bagh Your data is never sold. However, in certain limited circumstances, information may be shared with specific parties:

Payment Providers

Payment information needed to process transactions via Mobile Pay, Nagad, or Rocket is shared with the respective payment provider solely to complete those transactions.

Regulatory & Legal Authorities

In cases involving court orders, investigations, or other legal obligations, information may be required to be disclosed to the relevant authorities.

Technology service providers

A number of trusted technology partners are used for server hosting, analytics, and security. They all operate under strict confidentiality agreements.

Before sharing any data with third parties, their privacy standards are thoroughly verified. Bagh only works with trusted partners.

5. Data Security Measures

Bagh Industry-leading technology is used to protect your data. Here's how your information is kept secure:

  • SSL/TLS encryption: 256-bit encryption applied to all data transmissions.
  • Firewall Protection: An advanced firewall blocks all unauthorized access attempts.
  • Two-factor authentication (2FA): An extra layer of security for your account.
  • Regular Security Audits: Regularly tested by an independent expert team.
  • Restricted Staff Access: Only authorized personnel can access specific data.
  • Data backup: Regular encrypted backups stored on secure servers.

🔐 In the event of a security breach, affected users will be notified within 72 hours.

6. Cookie Policy

Bagh Cookies are used in your browser — small data files stored on your device that help improve your platform experience.

Cookie TypesPurposeDurationCan it be turned off?
Required
Session cookie
Stay Logged In At Session End No (required for the service)
Required
Security Cookies
CSRF Attack Prevention At Session End No
Optional
Analytics Cookies
Platform usage statistics 1 Year Yes
Optional
Preference Cookies
Remembering Language & Settings 6 Months Yes

You can disable optional cookies through your browser settings. However, disabling required cookies may affect how the platform functions.

7. How Long We Keep Your Data

Bagh Data is not retained beyond what is necessary. Retention periods for different types of data are outlined below:

  • Account Information: For as long as your account is active, and for up to 5 years after closure (for legal compliance).
  • Transaction records: 7 years (in accordance with international financial regulations).
  • KYC documents: 5 years after account closure.
  • Support Chat History: 2 years.
  • Login logs: 1 year.

After the retention period, data is securely deleted or anonymized.

8. Your Data Rights

BaghEvery user of - has the following rights over their personal data:

Right to access data

You can request to see all the information Bagh holds about you.

Right to data correction

You may request corrections to any inaccurate or outdated information we hold.

Right to Erasure

Under certain circumstances, you may request that your data be deleted.

Right to Restrict Processing

You can request that we limit how your data is used for specific purposes.

Right to Data Portability

You can request a download of a copy of your data.

Right to Opt Out of Marketing

You can opt out of promotional emails or SMS at any time.

To exercise any of your rights support@bagh.run. We typically respond within 30 days.

9. Protection of Minors

Bagh's services are intended for users aged 18 and above. We never knowingly collect data from minors.

If it is found that a user registered while under the age of 18, their account will be immediately closed and all associated data will be deleted.

If you believe a minor you know is using bagh, please let us know at support@bagh.run.

10. Policy Updates

Over time Bagh's privacy policy is subject to change. Any updates will be reflected by a revised date at the top of this page, and you will be notified of significant changes via email or an in-platform notification.

After Changes Bagh Continued use of the platform after changes take effect will be considered acceptance of the updated policy.

11. Contact

For any questions, complaints, or to exercise your rights regarding our privacy policy, please get in touch with us:

  • Email: support@bagh.run
  • Live Chat: Chat icon in the bottom corner of the platform
  • Response Time: Up to 30 business days

Privacy FAQ

No, never. bagh does not sell your phone number, email, or personal information to any third party under any circumstances. Your data is used solely to provide our services.

Transaction records are retained for 7 years and KYC data for 5 years due to legal obligations. All other personal data is deleted after its designated retention period.

Only authorized Bagh staff can access your information, and only when specifically required. Every access is logged and regularly audited. Your password is never visible to any employee — it is stored in encrypted form.

Update your notification preferences in Account Settings, or email us at support@bagh.run. Changes are typically processed within 24–48 hours.
Your Data is Completely Secure

Join a Secure Platform Today

Your privacy is always protected at bagh. Bet with confidence knowing our transparent policies and robust security measures have you covered.

18+ only. Please gamble responsibly.

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